Privacy Policy
Your privacy matters to us. Learn how we protect and handle your information.
About This Policy
This Privacy Policy describes how Ori Studio ("we," "our," or "us") collects, uses, and protects your personal information when you use our services across our three wings: MUX Technologies (technology solutions), Thinker (creative design), and Osight (strategic consultancy).
Information We Collect
Personal Information
- • Contact Information: Name, email address, phone number, business address
- • Business Information: Company name, job title, industry, project requirements
- • Communication Records: Messages, consultation notes, project discussions
- • Payment Information: Billing details, transaction records (processed securely through third-party providers)
Technical Information
- • Website Usage: IP address, browser type, device information, pages visited
- • Cookies & Analytics: Website performance data, user preferences, session information
- • Project Files: Documents, designs, code, and materials shared during service delivery
How We Use Your Information
Service Delivery
- • Provide custom software development
- • Create design and branding materials
- • Deliver strategic consultancy services
- • Maintain gaming center operations
Communication
- • Respond to inquiries and support requests
- • Send project updates and notifications
- • Share relevant industry insights
- • Process service requests and quotes
Business Operations
- • Process payments and billing
- • Maintain accurate project records
- • Improve our services and processes
- • Comply with legal obligations
Website Enhancement
- • Analyze website usage and performance
- • Personalize user experience
- • Ensure security and prevent fraud
- • Optimize our digital presence
Information Sharing
We do not sell your personal information to third parties.
We may share information only in specific circumstances outlined below.
Service Providers
Trusted third-party vendors who help us deliver services (hosting, payment processing, analytics)
Legal Requirements
When required by law, court orders, or to protect our legal rights
Business Transfers
In connection with mergers, acquisitions, or sale of assets (with notice to affected users)
Your Rights
Access
Request a copy of your personal information
Correction
Update or correct inaccurate information
Deletion
Request removal of your personal data
Portability
Receive your data in a portable format
Opt-out
Unsubscribe from marketing communications
Restriction
Limit how we process your information
Security & Data Retention
Security Measures
We implement industry-standard security measures including:
- • SSL encryption for data transmission
- • Secure cloud storage with access controls
- • Regular security audits and updates
- • Staff training on data protection
Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations. Project files are typically retained for 7 years, while marketing communications can be opted out of at any time.
Contact Us
For any privacy-related questions or to exercise your rights, please contact us:
Data Protection Officer
Email: privacy@oristudiozm.com
Phone: +260 761089770
Mailing Address
10A Off Natwange Street
Airport Rd, Livingstone
Zambia
We will respond to your request within 30 days of receiving it.